BROOKSIDE ORCHIDS
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36,000 sqft in Portola Valley

we are open and observe social distancing and mask protocols

Visit Our Orchid Paradise

Home to hundreds of different Orchids and plant experts who are excited to talk with you. ​Our Portola Valley location has a retail store open to the public M-Sa and a wholesale greenhouse open M-F. Orchids offered on our website are of limited stock and as such, are not on the display floor. Please ask for assistance at the register if you are interested in website orchids.

Plants available online are not necessarily available at the nursery, unless purchased online for scheduled pickup at the nursery. Please call ahead to check which items are available for walk-in purchase before visiting our retail showroom.
​2718 Alpine Rd, Portola Valley, CA 94028
​Thursday 7:30AM–3:30PM
Friday 7:30AM–3:30PM
Saturday 10AM–5PM
Sunday: CLOSED
​Monday 7:30AM–3:30PM
Tuesday 7:30AM–3:30PM
Wednesday 7:30AM–3:30PM

Location

What Our Clients Are Saying

"An excellent place to buy orchids in bud or in bloom"

"I happened to find this nursery and enjoyed the blooms for over an hour"

"Brookside Orchids has delivered strong, healthy orchids from California to Florida in excellent condition as listed on their website. I have NEVER been disappointed with the plants I have received. Thank you Brookside."


Shipping Policy

- Plants are packed with great care, however we cannot guarantee flowers, buds, sheaths or spikes once the package leaves the nursery.
- We offer local pick up at the nursery in Portola Valley
-  We ship in the continental US only.
-  We ship on Monday – Tuesday.
-  If a payment is received after 9:00 AM PST Tuesday, we may ship the item the following Monday.
-  We use UPS to ship product orders.
- P.O. boxes are not accepted, you must have a physical address.
-  Each purchase may be shipped separately.
- We do not ship floral arrangements, Local SF peninsula delivery van service only - by arrangement.

- We cannot guarantee a delivery gets to a specific address in the time frame requested due to Covid 19 impact on the whole shipping business.

Ground will ship on Mondays only because it takes 5 working days to deliver and UPS does not deliver on the weekend. Please take this into consideration when you choose Ground.

Any inclement weather delays for any level of shipping, that includes overnight, is beyond Brookside Orchids control.
​
If you feel there may be an issue with extreme heat or cold en route, please contact us if you need to put a hold on shipping.
​
Time to arrival/delivery quotes are generated on our website by UPS, not Brookside Orchids.  UPS quotes are when they pick up packages from Brookside Orchids. Also keep in mind the package will not travel in a direct route but rather from one shipping hub to another.

Days We Are Closed (No Shipping):

  • New Years Day (Jan 1st)
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving
  • Christmas (Dec 25th)
Call the nursery if in doubt

Winter Weather Policy

We recommend against using UPS 3rd Day Select and Ground options, especially during months when extreme cold is possible. These two options prolong the time orchids are in transit, making them susceptible to harsh conditions. We can hold orders until weather warms upon request. It is up to you to notify us to hold a shipment and then notify us again when to ship it. If you are ordering an orchid in spike/bloom and your order is held, the orchid may not be in spike/bloom by the time we can ship it.

If you choose to use 3 Day Select or Ground, we will not be responsible for any damage that may occur to your plants. If damage occurs and you wish to file a claim with UPS, it will be your responsibility to do so.​
Rushworth Consulting

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  • Home
  • Shop Online
    • Shop Orchid Categories
    • Shop All Orchids
    • Free Orchid Email Subscription
    • Orchid Delivery (Peninsula Only)
    • At The Nursery Now! (Local Pickup)
  • Gift Cards
  • Services
    • Orchid Delivery (Peninsula Only)
    • Office/Commercial Orchid Program
    • Orchid Boarding Service
    • Orchid Repotting Service
    • Wholesale
    • Weddings/Events
  • Shop In Real Life
  • Resources
    • Brookside Orchids 101
    • FAQ
    • Shipping & Return Policy
    • Press
    • Our Story
  • Contact