Brookside 2022/23 Winter Weather Policy
We recommend against using Express Saver and Ground, especially during months when extreme cold is possible. These two options prolong the time orchids are in transit, making them susceptible to harsh conditions. We can hold orders until weather warms upon request. It is up to you to notify us to hold a shipment and then notify us again when to ship it. If you are ordering an orchid in spike/bloom and your order is held, the orchid may not be in spike/bloom by the time we can ship it.
If you choose to use Express Saver or Ground, we will not be responsible for any damage that may occur to your plants. If damage occurs and you wish to file a claim with FedEx, it will be your responsibility to do so.
We recommend against using Express Saver and Ground, especially during months when extreme cold is possible. These two options prolong the time orchids are in transit, making them susceptible to harsh conditions. We can hold orders until weather warms upon request. It is up to you to notify us to hold a shipment and then notify us again when to ship it. If you are ordering an orchid in spike/bloom and your order is held, the orchid may not be in spike/bloom by the time we can ship it.
If you choose to use Express Saver or Ground, we will not be responsible for any damage that may occur to your plants. If damage occurs and you wish to file a claim with FedEx, it will be your responsibility to do so.
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OUR STORY
Brookside Orchids is nestled in the rolling hills of Portola Valley near Stanford University, about 30 minutes south of San Francisco. The nursery has been in operation since 1979. Today, Brookside attends 3 major farmers markets in the Bay Area, cares for 600 orchid collections at their nursery's in Portola Valley and Pacifica, offers shipped and delivered plants and hard to find orchids. Our Portola Valley location has a retail store open to the public M-Sa and a wholesale greenhouse open M-F. Orchids offered on our website are of limited stock and as such, are not on the display floor. Please ask for assistance at the register if you are interested in website orchids.
OrchidsIndividual sales, perfect for the collector, your home, or as a gift!
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Orchid DeliveryCustom orchid arrangements delivered Peninsula Only
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Office/CommercialOrchid delivery and plant maintenance
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Shop in Real Life36,000 sqft Menlo Park location open to the pubic
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